EXCEPTIONAL SUPPORT

At Fincantieri Marine Systems North America, we view our relationships with our customers as a
true partnership. Among our most important partnerships is our work with the U.S. Navy and the
USCG to provide light-weight, high speed, Isotta Fraschini diesel engines for the U.S. Navy
Avenger Class Mine Countermeasures (MCM) Ships, U.S. Navy Freedom Class Littoral Combat
Ship (LCS), U.S. Navy Spearhead Class Expeditionary Fast Transport (T-EPF), and USCG River Buoy
Tenders (WLR) and Inland Construction Tenders (WLIC).

In an effort to provide our customers with unparalleled customer support with real-time response
we have created a “Navy Help Desk” with the following features:

Live Email Support

Available 24-hours a day, 7 days a week. Responses are received from actual Fincantieri Marine Systems personnel within 24-hours of receipt of e-mail. No informal auto responses: usnhd@fmsna.com

24/7 International Toll Free Hotline: 1-877-436-7643

Available 24-hours a day, 7 days a week. All calls are answered by Fincantieri Marine Systems employees who will assist you with your concerns immediately.